You can’t throw a stone without hitting a news article or op-ed on generative AI (GAI). But what’s really missing from the conversation is not the opportunities or challenges, but the solutions. As the CEO of a holding company with nearly $1 billion assets under management, including more than 75,000 …
Read More »The Digital Pulpit: Why Authors Need an Email List to Thrive
In today’s oversaturated media landscape, an author’s words can easily get lost among the digital chaff. Book sales are flagging, attention spans are dwindling, and the old “Write It and They Will Come” model is as outdated as manuscripts typed on parchment scrolls. For writers who want to cut through …
Read More »10 Bad Practices That Could Be Derailing Your Customer Service Efforts
Poor customer service can have a big effect on a business’s ability to succeed. And while a smile and a helpful attitude can go a long way toward creating a positive experience for a customer, they aren’t the only aspects of customer service that need to be focused on. Whether …
Read More »The Quartz Revolution: Cannabis Cartridges Set to Ditch Industry Standard for Superior Experience
As vaping becomes an increasingly popular form of cannabis and herbal consumption, consumers are becoming more conscious of their products and how they impact their experience. There are typically three primary categories for cartridges: ceramic, quartz or a cotton-based wick. While ceramic currently dominates the market due to mass availability …
Read More »What Does Luxury Mean Anymore? 3 Ways Luxury Hotel Leaders Can Stand Out
In a world where the term “luxury” is slapped onto every hotel above $200 per night, how can meaningful luxury stand out? Seemingly every hotel is now attaching the adjective to their offering, which in many ways is confusing not only for the traveler but the market in general. Similar …
Read More »The Power of the 4 Ps Framework: How To Have More Effective, Strategic 1:1s
In the fast-paced, ever-evolving landscape of modern business, effective leadership is a constant pursuit. As organizations navigate the complexities of technological disruption, shifting workforce dynamics, and evolving market demands, traditional one-on-one meetings often become mired in tactical issues, failing to address long-term strategic goals. Recognizing this challenge, I developed the …
Read More »Eight Ways to Balance Business Innovation With Financial Stability
It can be said that all businesses are in the business of making money. Regardless of what product they sell or what service they provide, all businesses need to make money in order to survive and, hopefully, thrive. But there’s another component businesses need in order to thrive, at least …
Read More »Seven Steps to Ensure Your Next Event Ends Up on Everyone's To-Do List
With the weather warming up and summer just getting started, people are eager to spend more time outdoors and attend various summer events and activities. But concerts and festivals aren’t the only events on the agenda — plenty of businesses host events in the summer, or year-round, to help promote …
Read More »Mastering Leadership: 10 Rules to Becoming an Incredible Leader
Being a leader isn’t about commanding authority; it’s about fostering genuine connections, inspiring motivation, and building a thriving culture. As a business leader and former athlete, I’ve been on countless teams through the years. I’m drawing upon my experience to help you become a better, more effective leader. Here are …
Read More »A Salon's Role in Mental Health
For some people, a trip to the salon is more than just an opportunity to get their hair cut, a manicure, a massage and other beauty and spa treatments — it’s also one of their only opportunities to connect with other people. There’s a loneliness epidemic in the United States. …
Read More »